You must be 18 years or older and provide your home address for the shipping and billing of your order. Products are stored in your shopping cart for 7 days, but hurry because they may not be available when you revisit.
When you find the products you want to purchase, add them to your shopping cart. When you go to your shopping cart, you will find your completed order. You can also edit your order now. When you are ready with your order, proceed to checkout.
To save time the next time you make a purchase, you can choose to save your credit card information in My Account, so you won't need to fill it out every time you complete a purchase. You can also pay by cash on delivery.
Once you place your order, you will receive a confirmation email. Additionally, you will receive an email informing you that your order has been shipped, including a tracking link to track your order.
Products purchased from our online store are accompanied by legally issued documents (sales invoice - shipping receipt or retail sales receipt). In order to return products purchased from our online stores in any way, you must have the relevant purchase document in your possession, so you can either send it or bring it in person to our headquarters at the address mentioned above, depending on the return method you choose.
In case you acquire a defective product, please contact us by phone or email or visit our headquarters/physical store. After examining the product, which must be accompanied by all purchase documents as well as packaging materials, if a defect is found, then: we will proceed, without any cost to you, to an immediate correction or replacement of the product with another of the same kind, unless such action is impossible or requires disproportionate expenses. Otherwise, we will issue a coupon of equal value for your purchases from our online store. Alternatively, you can exercise your right to withdraw from the contract.
We have selected the following payment methods, and they are available for your convenience. Please choose the method that suits you best when prompted.
Wrap-apparel.com absolutely guarantees all products sold on the online store www.wrap-apparel.com. We make every effort to ensure that defective products are not produced, and even if such a product is produced, every possible check is made to prevent it from reaching the consumer.
In any case, whether the product is defective or simply does not meet your expectations, we will gladly replace it.
Returns are accepted only when the product is in its original condition, packaged, with all labels, and the return is made within fifteen (15) calendar days (postmark or courier release date) from the date of receipt.
If the return is due to our mistake in shipping or a product defect, we will gladly cover the associated shipping costs when the return is made through our cooperating courier. In all other cases, the return will be at your own expense.